Privacy Policy

Last Updated: 10 March 2025

Welcome to ChatPost ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

1.1 Information You Provide

We may collect the following types of information when you register for our waitlist, use our services, or communicate with us:

• Contact information (name, email address)
• Professional information (job title, occupation, bio, target audience)
• Account credentials
• Content preferences (length, formatting, style) for post generation
• User-generated content (the posts created using our service)
• Feedback and correspondence (customer support communications)

1.2 Information We Process But Do Not Store

To provide our core service, we process but do not store the following data:

• Voice recordings (when using our voice-to-post feature)
• Transcriptions of your voice recordings

These are processed in real-time to generate your posts, but are not retained on our servers after processing is complete.

1.3 Information Collected Automatically

When you visit our website or use our application, we may automatically collect:

• Device information (browser type, operating system, IP address)
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

• Providing and improving our services
• Processing your voice recordings to generate social media posts
• Personalizing your experience based on your preferences
• Analyzing usage patterns to enhance our features
• Communicating with you about product updates
• Responding to your inquiries and support requests
• Ensuring security and preventing fraud

3. Analytics and Tracking

We use analytics tools to understand how users interact with our services:

• Website Analytics: We use Google Analytics to collect information about website usage patterns. This helps us improve our website design and content.
• Application Analytics: We use Mixpanel to track feature usage within our application. This data is anonymized and does not contain personally identifying information.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

4. Third-Party Services and AI Processing

To provide our core services, we use third-party AI and cloud services:

• Your voice recordings and transcriptions are processed using third-party AI services to generate post content.
• These services may be located outside of Australia, including in the United States and Singapore.
• We ensure all third-party providers maintain appropriate security measures for your data.
• We use Kinde for user authentication and account management.

When using our services, your inputs may be processed by these third-party AI services, but we do not share your personal information with them beyond what is necessary to process your request.

5. How We Share Your Information

We may share your information with:

• Service providers who help us deliver our services (hosting, analytics, customer support)
• Professional advisers (legal, accounting) when necessary
• Regulatory authorities when required by law

We do not sell your personal information to third parties.

6. Data Security and Storage

We implement appropriate technical and organizational measures to protect your personal data. Our application is hosted in Singapore through cloud service providers.

While we strive to protect your personal information, no method of internet transmission is 100% secure. We cannot guarantee absolute security.

7. Your Rights

You have the following rights regarding your personal data:

• Access and obtain a copy of your data
• Correct inaccurate or incomplete information
• Request deletion of your account and personal data
• Opt-out of marketing communications

To exercise these rights, please contact us at privacy@chatpost.ai. Please note that some deletion requests may require manual processing at this stage of our product development.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or until you request deletion of your account. Upon account deletion, we will remove your personal information from our active databases.

9. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. You can control cookies through your browser settings.

10. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

11. International Users

Our services are operated from Australia, but our data may be transferred to and processed in Singapore, the United States, or other countries where our service providers are located. These countries may have different data protection laws than your country of residence.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any material changes through our website or other appropriate means.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@yesterday.work

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